How to check pre-paid mobile phone SIM card account balance in Cambodia?

The code for checking the balance/saldo of pre-paid SIM cards is different for every mobile phone network operator in Cambodia. List of the codes and customer support numbers of Cellcard/Mobitel, MetFone, qbMore and Smart Mobile.

The “magic” short code for checking the balance/saldo/credit of a pre-paid SIM cards is different for each and every mobile phone network operator in Cambodia. See the table below:

Operator Prefixes
Balance check code Customer support
Cellcard Mobitel 012, 092, 017, 089, 077 #124# 012 812 812
MetFone 097, 088 *097# 1777
0979 097 097
qbMore 013, 080, 083, 084 #132# 333
013 300 300
Smart Axiata 010, 093 *888# also *222#, *100#, *121#, *132#, *124# 888
010 200 888

I did not include the codes for using the charge cards, because the code for that (which is different for each operator as well) is always printed on the card, so it is unlikely that anyone would benefit from that.

It seems that each GSM cell phone operator decided on inventing their own system of account maintenance and inquiry short codes and numbers instead of copying from each other.

In my opinion this is one thing that the Ministry of Posts and Telecommunications (MPTC) should have standardized. It is just confusing for phone users to have a different number/code for each operator; nobody benefits from it. Maybe somebody thought that it is one more aspect in making switching operators more difficult?

Updated on 2010-02-23 to include the new Beeline prefix 067.

Updated on 2010-11-11 to include the Metfone prefix 088 and qb prefix 080.

Updated on 2016-05-18 removed Beeline, Hello, Mfone and Star-Cell as they no longer exist.

  • Useful, practical information. I just got a Metfone sim today and didn’t even know how to check my own balance.

  • Nil..

    Thanks this has helped a lot . had to check for Hello .

  • benjamin

    Thanks it’s useful. What is the default pin code for smart sim cards?

  • Ly Ram Bo

    i need help how to find location in cambodia using the ip address .. i know that ip address is use internet smart moble

  • david

    Helpful information. I’m now trying to find out my own number on smart phone,the simplest of things are often the most difficult.

    • Johan

      If your provider is Smart, you can type *887# to find out your own number. It should start with 855, which is the country code for Cambodia. So add a ‘+’ to that if someone wants to call you internationally. Locally they can drop the 855 and dial 0 and the rest of your number instead.